In today’s ever-competitive business environment, it’s imperative for every business owner to build sound strategies that positively impact customer loyalty and retention.
About Us
Connecting you with the people all over the world
I am John Doe, the founder and CEO of Call Center, the leading company in offering quality customer support.
Call Center specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound and outbound communication channels encompassing phone, live chat and e-mail. We are making a difference in the Contact Center marketplace through proven customer management solutions.
Efficient Communication
We believe that correct and efficient communication is the basis of great relationships. All our staff members practice it on all levels of customer interaction.
read moreEmployee Training Program
We constantly train our employees to overcome the odds of customer service and support as well as to deal with various types of clients. Our partners also benefit from taking part in such training.
read moreAttention to Detail
All services we provide are based on the utmost attention to detail. It has been the reason of our success and failsafe work for over 15 years.
read more24/7 Customer Support
Call Center provides 24/7 client-focused support to all American and international companies. We help businesses maintain perfect customer relationships.
read more18
Years of experience
99
Worldwide partners
236
Monthly clients
10
Customizable support solutions
549
Solved issues
What Our Clients Say
Read what our clients say about our level of service and the success that they've achieved
We were looking for a call center for operational reasons and hired Call Center in 2011.They ended up costing us 20% less than the center in Canada and have been doing a great job ever since then even during the times of crisis.
Mary Johnson
CEO, Johnson’s Corp
We had never used a call center before working with you. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after we interviewed the team of your agents.
Tom Johnson
Founder, Risktec Solutions Ltd
We were having a hard time building a reliable in-house sales team. We started working with Call Center to do live transfers of interested prospects for our in-house team to close them, and they’ve outdone our expectations.
John Snow
Managing Director of BPW Global
Call Center Tips
top rated & newly published customer service tips & tricks
Dec. 10, 2018
How to Improve Customer Loyalty
Dec. 15, 2018
Showing Recognition to Your Agents
Call center agents have it tough. Let’s face it: being stationed in a cubicle while addressing multiple customer concerns for hours is not an easy job. High attrition rates are quite common in the...
Dec. 18, 2018
Preventing PHI Data Breaches
PHI data breaches can cause a lot of problems for both the medical organizations and for the patients to which the protected health information (PHI) belongs to. PHI holders whose...
Dec. 22, 2018
Ways to Build Customer Trust in a Digital Era
Experiencing stress is part of the job when you’re working in a call center. This isn’t at all surprising given the fast-paced environment the nature of the work requires. When you’re cramped in...